Are your systems secure and protected from the myriad of viruses and other threats that every business has to worry about?
Let Panacea support and protect all of your PC’s (and users) with our ‘all you can eat’ Panacea Assist service. Worry-free IT support at its best!
Please note that unlimited free product support is included with all paid Panacea subscriptions – if you only require Panacea product support then you’re not required to pay for Panacea Assist.
Unlimited remote technical support, 24 hours per day, 365 days per year
Virus and security protection for all of your computers
Automated updates for all of your computers
Automated monitoring of all of your computers, allowing us to detect and to respond to most problems before they have the chance to impact upon your normal operations
Automated web filtering and Internet usage monitoring – you create the Internet usage policy and we enforce it for you
Free consulting and advice – providing you with access to our deep knowledge and expertise to help you save money and improve return on your technology investment.
To find out more about Panacea Assist, or to sign up now, simply contact us and one of our friendly team would be happy to help.
Panacea Assist Service Notes
Please note the following in regard to Panacea Assist:
Panacea Assist is exclusively available to users of the Panacea application.
Panacea is not required if all you require is Panacea product support – unlimited remote product support is included with all paid Panacea plans.
The charge of $35 is per computer per month and all computers at your clinic must be included in the service
This charge includes the management and support of workstation computers only. Server computers can be supported for an additional charge, but once you’ve migrated to Panacea why would you need one?
You must consent to us installing our management software on all of your computers. This software is used by us in the provision of the Panacea Assist service only and can be easily removed should you terminate the service.
There is no free trial for Panacea Assist, although you can cancel the service without penalty at the end of each monthly billing cycle.
The service includes unlimited remote technical support only – on-site support is excluded, although we would be happy to liaise with on-site service providers to coordinate on-site assistance where required.
You will remain responsible for providing all hardware and software used by you, including any upgrades and repairs (applies only to repairs that we cannot perform remotely).